Big Lottery – The Advice Services Transition Fund

The Advice Services Transition Fund was set up by the Big Lottery Fund (BIG) to enable local not-for-profit providers of advice services in England to continue to give vital help to people and communities. The aim; to help the not-for-profit sector transform and adapt to a new funding environment by renewing its service models to reduce duplication, measure the difference services can make to people’s lives, and bring providers together to be more efficient and effective.

In 2013 Burnley & Pendle CAB was awarded a grant of 286,753 over two years to lead a partnership of four organisations, the Burnley & Pendle Advice Services Consortium to deliver on the following;

  • Integrate services and work collaboratively [with other advice providers to maximize advice services]
  • Extend advice services to reach those furthest from accessing support, including older people and those with complex needs by way of establishing outreach advice surgeries.
  • Implement an innovative peer advocacy and empowerment programme to tackle the scarcity of skilled advice workers.


Burnley & Pendle Advice Services Consortium

  • Burnley & Pendle Citizens Advice – Lead partner


  • AGE UK Lancashire

Age UK Lancashire provides services, information and advice and a voice for older people in Lancashire. It offers a wide range of services to enable older people and their carers to have support to remain independent and to live interesting and fulfilled lives.

Its care services are available to help frailer older people or those who feel lonely or isolated whilst social groups, luncheon clubs, exercise classes, computer lessons, Home Help services and advice assist older people in remaining active, independent and linked in to their local community.

  • New Era Enterprises

New Era was established in 1987 and although the company has undertaken work throughout Lancashire it works mainly in East Lancashire

Its aim is to provide a service that supports the growth of skills and networks so that people are able to initiate and participate in their own and their community’s development through regeneration, community capacity building and personal development activities.  New Era creates employment opportunities, supports co-operative and social enterprise and provides advice, information and support services as well as education and training.

  • Linkbridge Community Support Centre

Linkbridge is a volunteer run open access community support centre offering outreach support, information and advice, adult learning, job training, money management, employment and healthcare training programmes.

Our project achievements in the first 18 months

  • The number of people accessing eleven newly created outreach advice hubs – 1,069
  • The number of referrals made to specialist advisers and support services using a newly established referral system – 1,244
  • The number of different issues people have come to see us about – 5,175
  • Total number of people seen across Burnley & Pendle as a direct result of Big Lottery funding -2,383
  • Development of this website making access to advice and information more accessible